ZIWO
ZIWO Voice Agent automates customer support calls with a brand new AI-powered assistant.
The answer helps pure conversations in Arabic, English, and French, domestically hosted within the MENA area, guaranteeing information safety and compliance.
The brand new characteristic will probably be showcased reside at GITEX International 2025 in Corridor 3, Sales space H3-C60.
Dubai, United Arab Emirates, Sept. 29, 2025 (GLOBE NEWSWIRE) — ZIWO, a number one supplier of cloud-based contact heart options, at the moment introduced the official launch of the ZIWO Voice Agent, a brand new AI-powered assistant designed to rework business-to-customer communications and considerably cut back operational prices. This launch marks a significant milestone in ZIWO’s dedication to offering cutting-edge, regionally-tailored options.
ZIWO Launches Revolutionary Voice AI Agent, Revolutionizing Buyer Expertise within the MENA Area
ZIWO Co-founders: Pierre de Mascarel, Renaud de Gonfreville and Eric Ouisse.
The ZIWO Voice Agent is a complicated AI device that allows smarter, extra environment friendly buyer interactions. With its multilingual capabilities, the agent can talk naturally in Arabic, English, and French, together with particular dialects for the Kingdom of Saudi Arabia (KSA) and the United Arab Emirates (UAE). By automating repetitive calls, ZIWO Voice Agent frees up human assist groups to give attention to extra complicated points, main to higher service high quality and a streamlined workflow.
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The ZIWO Voice AI Agent is a conversational AI resolution constructed to automate high-volume telephone interactions. It seamlessly handles each inbound and outbound calls, managing routine duties resembling cost reminders, lead qualification, appointment confirmations, and buyer inquiries. Working from a set of outlined targets, the agent engages naturally with callers to attain particular outcomes. It’s designed to grasp spoken language, entry data bases, retrieve or replace info in a CRM, and escalate calls to a reside agent when needed.
Key options of the ZIWO Voice Agent embody:
Multilingual by Design: Helps a variety of languages and dialects to serve a various buyer base.
Easy to Use: Permits companies to simply construct and launch automated name flows with out requiring technical experience.
Domestically Hosted: Ensures information and calls stay safe and compliant throughout the MENA area, addressing essential information residency and safety issues.
“Our goal with the ZIWO Voice Agent is to empower businesses to deliver superior customer experiences while achieving significant cost savings.This platform is a game-changer, built with regional needs in mind, and it perfectly aligns with our mission to make advanced AI accessible and simple for every business,” mentioned Renaud de Gonfreville, Co-Founder & CEO.
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ZIWO at GITEX International 2025
ZIWO is worked up to announce its participation in GITEX International 2025, the world’s largest expertise exhibition. Attendees are invited to expertise a reside demonstration of the ZIWO Voice Agent and different progressive options on the occasion.
Dates: October 13 – 17, 2025
Location: Dubai World Commerce Centre, Dubai, UAE
Sales space: Corridor 3, Sales space H3-C60
This occasion offers a perfect platform for companies to see firsthand how ZIWO’s cloud options can drive digital transformation and improve buyer engagement.
About ZIWO
ZIWO is a cloud-based AI-powered contact heart and enterprise telephone system supplier that helps firms within the MENA area improve their buyer engagement. With a give attention to scalability and safety, ZIWO’s platform integrates voice, AI, and omnichannel communication right into a single, user-friendly interface. Trusted by main manufacturers resembling Elm, Deliveroo, Dubizzle, Michelin, and Tabby, the corporate is devoted to offering native options that meet the precise wants of companies within the area.
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